The telecommunications industry is one of the most complex industries to operate on a global scale. Big telecommunications conglomerates have hundreds of subsidies across all five continents, and hundreds of thousands of employees on training.
The technology involved is quite heavy as well -- with tons of layers, protocols, standards and moving pieces to take care of, both in hardware and software form. All of these are expressed in different terminologies depending on the level and stack an employee operates. eLearning can help telecommunications businesses address all of their training needs in the most cost- and time-efficient manner.
It scales to hundreds of thousands (or even millions) of learners
It caters to employees residing in different facilities, stores, cities, countries and time-zones
It serves the same standardized material (e.g. technological training, operating procedures, customer service policies, etc.) to all learners
It's able to respond to new training demands quickly
It provides tools to help management assess training effectiveness
It's cost effective and has a high return on investment
SCALES WITH YOUR NETWORK
Scalable and cost-effective: telcos maintain numerous management, customer-facing and technical facilities across many areas, cities, states and countries. With eLearning users can maintain a single, low cost, LMS installation to train all of their employees.
A learning management system frees employees from having to follow the rigid schedules of classroom-based courses, giving them the flexibility to study at their own pace. This flexibility is extremely liberating for the learners while simultaneously minimizing (costly) business downtime.
The telecommunications industry is heavily regulated and its technologies are heavily standardized. On top of that, local subsidies and branches must maintain the same service values and follow the same procedures as the parent company. eLearning enables a telecommunications company to serve the same material to all of its subsidies, stores and other facilities in a centrally managed way.
TalentLMS enables managers and instructors to create new online training material effortlessly and to deploy new training courses as fast as the need arises (e.g. to introduce new pricing and service plans to all local subsidies, to inform technicians about new FCC regulations or to teach them some the latest networking standard to be adopted, etc.).
If you're interested in an industry standard LMS solution to take your telecommunications business training to the 21st century, take a tour of various TalentLMS' features ― or get your own free test-drive demo account set-up in seconds.